Ndota Travel Privacy Policy

Last Updated: October 2025

Ndota Travel (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, online portal, and services — including our Host Agency platform, travel booking systems, and advisor resources.

1. Information We Collect

We collect personal and business information in the following ways:

• Account Information: When you register as a travel advisor or client, we may collect your name, email address, phone number, business name, and payment details.
• Booking Information: When you make or manage travel bookings, we may collect passenger details, passport numbers (where necessary), and payment authorizations.
• Usage Information: We collect data on how you interact with our website and platform (e.g., IP address, browser type, pages visited, time spent).
• Communications: Any emails, messages, or inquiries sent to us may be stored for customer support and training purposes.

2. How We Use Your Information

• Register and manage your Ndota Travel account
• Process payments and commissions
• Provide customer service and technical support
• Deliver newsletters, updates, and promotions (only with consent)
• Improve our services, tools, and user experience
• Comply with legal and tax obligations

3. How We Share Information

We may share limited data with:

• Travel suppliers and partners (airlines, hotels, cruise lines, etc.) to fulfill bookings
• Payment processors for secure transactions
• Training and technology vendors who support our platform operations
• Legal authorities if required by law, or to protect Ndota Travel’s rights and safety

We do not sell or rent your personal data to any third party.

4. Data Security

We use industry-standard encryption, secure servers, and multi-layered authentication to protect all personal and payment information. However, no online system is 100% secure — users are encouraged to safeguard their own login credentials and report suspicious activity immediately.

5. Data Retention

We retain personal data only as long as necessary to:

• Fulfill bookings and commissions
• Comply with accounting or regulatory requirements
• Support legitimate business operations

Once data is no longer needed, it is securely deleted or anonymized.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience, analyze traffic, and remember your preferences. You can manage or disable cookies through your browser settings, though some site features may not function properly without them.

7. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your data
• Withdraw consent to marketing communications
• Request a copy of your stored information
• File a complaint with your local data protection authority

Requests can be made by emailing privacy@ndotatravel.com

8. Third-Party Links

Our website may contain links to third-party travel suppliers or partner websites. Ndota Travel is not responsible for their privacy practices, so please review their policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in laws or our practices. The revised version will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Ndota Travel – Privacy Team
📧 privacy@ndotatravel.com